Contact Us

Questions or comments? Get in touch and we'll be happy to help.

For support email us directly at: 

Support@Zuubaa.com

Live Chat Hours:

Mon-Fri: 10am-8pm
Sat: 10am-2pm

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Discounts & Bundles

DISCLAIMER: Certain Discounts will not work together. See Details

If a discount is missing or will not apply to your order, please reach out to our Support Team for assistance after you place your order. You can reference our Missing Discounts/Rebates page for further instructions.

Discounts & Bundles:

10% OFF Gift Cards

Shipping & Delivery

Returns & Refunds

Privacy Policy

Full Privacy Policy

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Q&A

Frequently Asked Question and Answers

 

When will I receive my order?

We source our products and parts from all over the world and perfection takes time.

Our fast shipping average is 1-3 days and our standard shipping average is 5-11 days. You can use our Tracking Page to find your order. 

Please allow up to 14 days for your item to arrive before reaching out to support. 

 

What is your return policy?

All of our products have been tested and verified that they meet our substantial requirements and regulations.

We offer a full Refund or Replacement up to 30 days from the time you placed your order.

If you have any questions or concerns, please feel free to reach out to us on our Support Page or directly at Support@Zuubaa.com. 


When will I receive my Refund/Reimbursement? 

How to be Reimbursed:

Contact our Support Team through our Support page or at Support@Zuubaa.com and a Support Rep will get back to you within 48-72 hours.

Refer to Missing Discounts/Rebates under the Rebates tab on our Support page, for more instructions. 

If you have already contacted us, please wait 48-72 hours before contacting us again.

 

What is your contact info?

For Help & Support Email us at: Support@Zuubaa.com

For Comments & Compliments Email us at: Hello@Zuubaa.com

You can also message us on our Support page. 

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